Your privacy, our priority

Privacy terms

This is the privacy statement of Orange Charging. We advise you to read this privacy statement carefully so that you know exactly how we handle your data and what rights you have. By continuing to use this website, you agree to the terms described herein.

General

Please find herewith the privacy statement of Orange Charging. You are advised to read this privacy statement carefully before proceeding on this website.

Orange Charging installs and manages electric charging solutions. Orange Charging is located at de Ziel 1, 4704 RS in Roosendaal and is registered in the trade register of the Chamber of Commerce under number 64007766. Orange Charging can be reached by e-mail at info@orangecharging.com or by telephone at 085-1054750.

Orange Charging is the processing controller within the meaning of the AVG. This privacy statement explains how Orange Charging handles your personal data. Orange Charging attaches great importance to a good security of your personal data and wants to inform you as well as possible about this. This privacy statement indicates which (categories of) personal data of you are processed and for what purpose the personal data are used. This privacy statement also indicates on what legal basis the personal data are processed and how you can exercise your rights in respect of your personal data.

Orange Charging reserves the right to modify this privacy statement. The adaptation may be necessary because of new processing operations or to comply with the law. Orange Charging therefore advises you to consult this privacy statement regularly.

Personal data we process

Orange Charging processes your personal data because you visit this website, use the contact form, you or your employer use its services and/or because you provide this data to it yourself. Orange Charging only processes personal data if there is a valid basis for doing so. The basis for processing is underlined in the text.

Below is a summary of the personal data Orange Charging may process about you:

  • first and last name;
  • address and place of residence;
  • (business) telephone number;
  • (business) e-mail address;
  • company name;
  • your position as a contact person in a business (pre)agreement;
  • location data;
  • IP address;
  • data about your device and internet browser;
  • other (personal) data that you actively provide via the contact form, e-mail or by telephone contact with Orange Charging or within the framework of a contract entered into with Orange Charging.

Orange Charging does not intend to process data of children under the age of 16 without the consent of the legal representative(s). Should you find that Orange Charging does process data of children under the age of 16 without valid consent, please report this to us so that we can stop such processing.

Types, purposes, legal grounds and period of processing of personal data

First, your name and email address in combination with the content of your message are processed with your consent when you fill in the contact form on the website, or contact Orange Charging by email or telephone. The processing/storage of this personal data is necessary to be able to contact you in response to your inquiry or to offer you a quotation.

If no agreement arises with Orange Charging, your personal data will be deleted after three (3) years. Orange Charging uses your contact information to inform you about Mr. products. Of course, you may also ask Orange Charging to delete your data if you do not appreciate this. Please refer to the section 'Your privacy rights'.

When entering into a contract with Orange Charging, personal data are processed that are necessary for the execution of the contract with you or the company on whose behalf you are in contact with Orange Charging. These data may include name and address details, telephone number, e-mail address, details of you as contact person and additional data necessary to conclude and execute the agreement. Failure to provide necessary data may result in the inability to conclude an agreement with Orange Charging. This data will be kept in the company records for a minimum of seven (7) years after completion of the contract, unless otherwise agreed in writing or a different period applies by law.

With your permission, photographs of you, in connection with an assignment completed for you or your company, may be published on Orange Charging's website. You may, of course, ask Orange Charging to remove them at any time. Please refer to the section"Your privacy rights".

Orange Charging also processes personal data to which it is legally obliged by tax law. This includes contracts or agreements, invoices, bank statements, correspondence, etc. This data is kept in the company records for seven (7) years.

Transfer to processors and third parties

Some personal data are processed by companies engaged by Orange Charging to execute the agreement. This may be necessary to deliver materials and/or to perform the installation on behalf of Orange Charging. These companies are themselves responsible for processing your address or contact details.

Orange Charging may also have data about you processed by outside companies. Such companies are also called "processors" or sub-processors. This may be the case with, for example, Outlook, MS365, cloud storage or accounting. These (sub-)processors are located within the European Economic Area (EEA). Orange Charging enters into a processor agreement with these (sub-)processors that complies with the conditions of the General Data Protection Regulation, so that the processing of your personal data takes place lawfully within the EEA. Orange Charging remains responsible for the processing operations carried out by these companies.

Your personal data are further shared with third parties, other than processors engaged by Orange Charging, if Orange Charging is required by a legal obligation to pass personal data to competent authorities. This can for example be the Tax Authorities or investigation authorities.

Security

Orange Charging has taken appropriate technical and organizational measures to secure your personal data against loss or unlawful processing. The website has an SSL certificate, which means that data is sent encrypted via a secure connection. Frequent backups are made of the digital data. Orange Charging employees only have access to functionally related personal data. The employees are instructed in the secure processing of this data. Processing takes place within the EEA. A processor agreement is concluded with (sub-)processors.

Data breaches

Where work is done, mistakes can be made. Orange Charging will respond appropriately to a discovered data breach. Depending on the type of data, the potential risks to the data subject(s) and the number of data subjects involved, Orange Charging will inform the data subject(s). In addition, based on these considerations, Orange Charging will determine whether to report the data breach to the Personal Data Authority.

Cookies

Orange Charging makes use of cookies. Some cookies are necessary for the proper functioning of the website. Other cookies require your permission before you continue on our website. Orange Charging uses the following cookies:

  1. Functional cookies: These are cookies with a purely technical functionality and are necessary to ensure that the website works properly. These cookies cannot be refused. They are stored for a maximum of one day.
  2. Analytical cookies: These third-party cookies are placed to analyze the use of our website. Orange Charging only receives anonymous reports from them.
  3. Reference cookies: These cookies remember your preferences during the session. They serve for your convenience. These cookies are used during the session and are stored for up to one day.
  4. Marketing cookies: These cookies are set by a third party. These cookies track your browsing and clicking behavior. The cookies are used to provide you with personalized offers. The expiration period of the various marketing cookies ranges from the session to a maximum of one year.

In addition to asking for your prior permission to place cookies, you can also block the placing of cookies in your browser settings. However, Orange Charging cannot then guarantee an optimal user experience of the website. If cookies are placed, you can remove them afterwards via your browser settings.

Links to other website(s)

This website may contain links to other websites that are not operated and/or owned by Orange Charging. If clicking on a link takes you to another website, the privacy statement of that website applies. Orange Charging is in no way liable or responsible for that website, the privacy statement on that website or the processing of your personal data by the organization behind that website. Orange Charging recommends that you read the privacy statement carefully before proceeding to the website in question.

Your privacy rights

Data that is no longer needed will be deleted in accordance with the deadlines specified in this statement.

A consent given by you may be revoked by you at any time. Withdrawal of consent does not affect personal data already processed before the time of withdrawal, but it may affect the further performance of your possible agreement with Orange Charging.

You have the right to access, rectify, delete or restrict the processing of your personal data. An explanation of these rights follows below. A request regarding these rights can be made at info@orangecharging.com.

Orange Charging will acknowledge receipt of your request and respond to the substance of your request within four (4) weeks. In order to verify the legitimacy of the request, we will always ask you to identify yourself before you can make use of it. To this end, Orange Charging will contact you, preferably by telephone, to verify the legitimacy of your request on the basis of a number of specific questions. If the legitimacy cannot be established in this way, Orange Charging may ask you to come in person.

Inspection
The right to inspection applies only with respect to your data. If your inspection threatens to breach the privacy of another person, the personal data of this other person will be removed or made unreadable. You will then receive a digital copy of your data.

Rectification or supplementation
If you believe that your data are incorrect or incomplete, you may request that they be amended or supplemented.

Removal
You can request that your personal data be removed. This may be the case, for example, if you believe that they are kept longer than necessary. If there is no basis for keeping your data anyway, they will be removed. Deletion may be possible until

consequence that any agreement with Orange Charging can no longer be properly executed.

Restriction or termination of processing
You may request to restrict or terminate the processing of your personal data. This may be necessary in the event of a legal claim or if you believe that your data is being processed unlawfully by Orange Charging.

No profiling
Orange Charging does not use your data for automated profiling.

Complaints
If you would like to make a complaint about Orange Charging's processing of your personal data, you may do so by sending an email describing your complaint to info@orangecharging.com

Orange Charging will endeavor to address your complaint to the best of its ability. You can also submit your complaint to the Personal Data Authority. If you would like more information on how to go about this, please click here.

Responsible disclosure

If, despite the care with which Orange Charging processes personal data, you discover that this is not done correctly, Orange Charging requests that you report this by return at info@orangecharging.com.

Orange Charging will indemnify you against legal consequences, unless there is an intentional attempt to hack or another crime.